TRAVEL INFORMATION - Five-Star Singletrack Holiday

1) ARRIVAL & DEPARTURE INFORMATION

Arrival and Departure Airport
You should fly into Calgary International Airport (YYC), and fly out of Vancouver airport (YVR). Please see the schedule page for the exact pickup and dropoff times for your particular trip.

Pickup & Drop-off Information
We offer an airport pickup service on day 1 of your trip. This is included in the price of your trip. On the last day of the trip, we can either drop you off in Whistler for more riding, or take you to Vancouver. If your flight is delayed and you think you may miss the pickup, please call our BC operations manager Eddy Plant at +1.250.423.7849 to let him know your flight may be delayed.

Early Arrival/Late Departure
If you want to extend your trip by arriving early or staying on after your trip, there are a few things you should know:

1) we can arrange special pickups if you are arriving before the scheduled pickup date, however the price for a private shuttle is expensive ($400 CAN). Let us know if you would like to take that option and spend extra nighst at Island Lake Lodge in Fernie (a fee applies for extra nights)

2) let us know if you want to end your trip in Whistler and we can suggest local accommodations for you, as well as guides if you want some local knowledge.

3) if you want information on places to visit and things to see in British Columbia or the Banff area after/before your trip, please contact our office.

Flights
We do not book flights for our clients. Please contact your local travel agent for information on booking flights for this trip.

For clients coming from the UK: we have a deal with Zoom Airlines: all of our clients get 10% off for Zoom flights coming from London or Paris to calgary. Please contact our office for details on how to redeem this discount.

Traveling with your bike
If you've never traveled with your bike, don't worry - it's much easier than you think! If you don't have a case for your bike, then you can pick up a cardboard travel box for your bike at your local store. Some stores will also pack your bike up for you for a fee.

Alternately, you can courier your bike to our partner store in Fernie. For $40 they will take delivery of your bike and assemble it. We will then pick up your bike and have it waiting for you at our lodge.

2) TRAVEL REQUIREMENTS

Travel Insurance: Travel insurance, including emergency evacuation coverage, is compulsory for all our trips. Please do not attend any of our trips without purchasing appropriate insurance coverage. We recommend that you purchase travel insurance that includes cancellation protection so that you will be covered in the event that you are unable to attend our trip (due to injury, illness or other unforeseen circumstances) or in the unlikely event that our trip must be cancelled.

Insurance can be purchased online at www.adventureinsurance.ca

Passports & Visas: All travelers require a valid passport (with a minimum of 6 months validity). Citizens of some countries will also require a visa.

3) HEALTH AND SAFETY

Emergency Contact: If you need to contact us in an emergency, you can reach us during office hours at the following numbers:

Dialing within North America: 1 (888) 423-7849
Dialing outside of North America: +1 (647) 999-7955

If you feel that you need to contact us outside of office hours, our BC operations manager Eddy Plant can be contacted at +1.250.423.1302

If you do not receive an immediate answer when calling the above numbers, please leave us a detailed message and we will get back to you as soon as possible.

Health requirements: Vaccinations are not required for Canada, and Canada has one of the best healthcare systems in the world. Should you experience illness or injury while in Canada, rest assured that you will receive the best care possible.

Fitness requirements: You should have a reasonable level of fitness and be able to bike for up to five hours a day in order to fully enjoy the spectacular scenery and riding on this trip. There will also be plenty of time for relaxation at our lodges or exploring the local shopping at a leisurely pace.

Safety & Security: To maximize your safety during our tours you should exercise common sense and caution at all times. We recommend that you always stick to set travel arrangements, and avoid unknown areas. We also recommend that you wear minimal jewelry and that you keep valuable items safely stored. Always keep a copy of your passport, airline tickets, travelers checks and credit card numbers separate from where you keep the originals.

4) SPENDING MONEY

Meals – On this trip, all meals are included.

Other expenses – Aside from alcoholic drinks, there are no required additional expenses for this trip, but you might like to take spending money for such things as souvenir shopping, nightlife and Internet cafes.

Tipping – Gratuities of 10-20% are common in Canada. We encourage you to tip your guides if you feel you have received excellent service and have had an enjoyable trip. A typical gratuity is 5% of your trip cost to each guide.

5) USEFUL LINKS

BC & Canada Information: For additional information about traveling in British Columbia, visit

Tourism BC website
Canadian Tourism Commission website

Currency Exchange: The Canadian currency is the Canadian dollar (CAN). For the latest currency exchange information:
Yahoo Currency Exchange Calculator

6) OUR GUARANTEE

We're so sure you'll have an amazing time on this trip that we're offering a money-back satisfaction guarantee. For details, please click here.